Library Assistant Customer Service (Ontario)

Library Assistant Customer Service (Ontario)

07 Nov
|
Town of Oakville
|
Ontario

07 Nov

Town of Oakville

Ontario

Deliver customer-first service as a part time Library Assistant at Oakville Public Library’s White Oaks Branch. Support access, collections, and daily operations.
Reporting to branch leadership, this permanent part-time position supports public services, materials workflows, and branch operations. You will promote OPL collections, programs, technologies, and services while guiding customers to appropriate assistance. Accuracy, communication, organization, and collaboration are central to the work.
Key Responsibilities: Greet customers and proactively promote Oakville Public Library services
Answer directional questions and locate holds or collection items
Assist customers with self-checkout kiosks when appropriate
Check in, sort, shelve, and organize materials using RFID technology




Support room setup, tidying, opening, and closing duties
Requirements: Secondary School Diploma and one year related customer service experience
Excellent customer service in busy, changing environments
Strong verbal, written, organizational, and time management skills
Ability to work independently and collaboratively with sound judgment
Ability to lift materials, push carts, and stand frequently
Use customer service, RFID, communication, and organizational skills to support welcoming library services at White Oaks Branch.

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📌 Library Assistant Customer Service (Ontario)
🏢 Town of Oakville
📍 Ontario

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