Customer Solutions specialists can support Olympus sales operations in hybrid Richmond Hill work involving Service Cloud cases and order inquiries.
At Level II, this customer support position expands daily Sales Level I responsibilities with complex requests and division-specific tasks. You will maintain customer records, provide timely follow-up, and coordinate resolutions with Olympus Canada divisions. The role emphasizes KPI performance, policy adherence, and accurate assistance for customers and the sales force.
Key Responsibilities: Maintain accurate customer information and inquiry records
Provide continued support and timely customer follow-up
Coordinate resolutions with other Olympus Canada divisions
Complete chemical invoicing and integration order updates




Manage telephone contact to maintain customer service
Requirements: One to two years of retail or service experience
Bilingual English-French proficiency in speaking, reading, and writing
Excellent communication and customer service skills
Robust Microsoft Office and organizational capabilities
Salesforce Service Cloud, Datasweep, Netsuite, or SAP experience preferred
Use bilingual communication, Service Cloud knowledge, and precise case management to support Olympus Customer Solutions in Richmond Hill.

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📌 Sales Support Representative Customer Solutions (Ontario)
🏢 Olympus
📍 Ontario