Support group sales at Toronto’s Royal Ontario Museum using customer service and administrative precision in a part-time onsite position. Build tailored visitor experiences for diverse clients.
As Group Sales Assistant, you will support ROM’s Tourism & Promotions team. Arrange visits for tour operators, performance troupes, corporate teams, and community organizations while managing inquiries, bookings, and follow-ups. Your work helps deliver excellent group experiences from first contact through post-visit.
Key Responsibilities: Arrange and sell tailored group visits for diverse clients
Upsell exhibitions, guided tours, and team-building experiences
Respond to inquiries by email, phone, web, and in person
Schedule staff and volunteers, invoices, and payment processing




Track client interactions and update tourism listings
Requirements: Some post-secondary education in tourism, marketing, or related studies
At least one year of administrative or sales support experience
Outstanding customer service and interpersonal communication skills
Solid organizational and multitasking abilities
Microsoft Word and Excel proficiency; ticketing systems familiarity is an asset
Bring client communication, sales support, and organizational skills to ROM’s group visitor experiences in Toronto.

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📌 Group Sales Assistant Toronto (Ontario)
🏢 Royal Ontario Museum
📍 Ontario