Deliver exceptional customer service at Aviso through telephone, email, and chat while supporting customers and financial advisors. This Contact Centre role values empathy.
As a Customer Service Experience Representative, you will answer questions about Aviso products and services. You will resolve complaints, apply department policies, and find personal solutions. Success requires product learning, initiative, technical confidence, and qualified communication.
Key Responsibilities: Respond to product and service inquiries across telephone, email, and chat
Provide courteous, compliant, and personalized customer experiences
Resolve client problems and complaints with empathy
Identify and participate in process improvement




Apply department operating policies and procedures
Requirements: Over one year helping customers in a previous role
Inbound Contact Centre or retail store experience
Technically savvy with computers and workplace technology
Fluent English communication skills; French bilingualism is an asset
Ability to adapt to changing hours and schedules
Bring customer care, problem-solving, product learning, and technical skills to Aviso’s Contact Centre team serving Canadian clients.

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📌 Customer Service Representative Contact Centre (Ontario)
🏢 Aviso
📍 Ontario