Customer service and order accuracy define this Account Service Representative role with Lynden International Logistics ULC in Vaughan, Ontario. Communicate with clients and customers daily.
This Account Service Representative provides customer service, clerical support, and administrative assistance for numerous clients and their customers. The role manages online and offline orders, EDI transactions, inquiries, returns, inventory, and claims. Accuracy, confidentiality, and timely communication are essential.
Key Responsibilities: Enter customer orders accurately through online and offline channels
Oversee EDI transactions for clients and customers
Handle inquiries, problems, complaints, and back orders
Maintain inventory and forward information to clients
Process authorized returns, credits, and carrier claims
Requirements: Secondary school diploma
Three or more years in customer service or equivalent
Excellent verbal and written communication skills
Solid attention to detail and confidentiality
Ability to work independently and collaboratively
Apply customer service, order entry, communication, and administrative skills as an Account Service Representative in Vaughan.

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📌 Customer Service Account Representative (Ontario)
🏢 Lynden
📍 Ontario