Manage B2B client relationships at Sokin while using transaction data to protect revenue and grow account activity across North America.
As a Relationship Manager, you will own existing business-client portfolios across the United States and Canada. You will understand international payment needs, monitor engagement, and act on risks. The role connects relationship management, commercial accountability, CRM discipline, and cross-functional problem-solving.
Key Responsibilities: Own portfolios of North American business clients
Identify declining usage, revenue risks, and churn signals
Develop retention plans with explicit follow-up actions
Partner with teams to resolve transaction barriers
Qualify expansion opportunities and support Sales handoffs
Requirements: Experience in relationship management, account management, or customer success
Experience managing B2B client portfolios
Ability to prioritize using revenue and transaction data
Confidence engaging senior client stakeholders
Strong organization, follow-through, and CRM discipline
Bring client relationship management, portfolio judgment, and commercial focus to Sokin’s growing global payments business.

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📌 B Client Relationship Manager (Ontario)
🏢 Sokin
📍 Ontario