Remote bilingual customer service work in Canada requires transparent English and French communication, active listening, and sound judgment. Support customers from home.
This Bilingual Contact Centre Agent assists customers in English and French within a remote contact centre environment. You will respond to inquiries, resolve issues, and provide accurate information. The work supports consistent service delivery for a global organization handling complex services and solutions.
Key Responsibilities: Provide professional support in English and French
Respond to inquiries with accurate, relevant information
Identify needs through careful active listening
Investigate issues and escalate when necessary
Maintain courteous, solutions-oriented customer interactions
Requirements: High school diploma or equivalent required
At least two years of customer service experience
Strong spoken and written English and French
Strong problem-solving and active listening skills
Comfort using office equipment remotely
Apply bilingual communication, customer support, and problem-solving skills as a remote Contact Centre Agent serving customers across Canada.

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📌 Remote Bilingual Contact Centre Agent (Ontario)
🏢 Jobgether
📍 Ontario