Support IWG customers in Calgary with strong communication, problem-solving, and everyday administrative service at a professional workspace centre.
As a Community Associate, you will build skilled relationships with customers across varied industries. You will manage multiple requests, provide centre support, and help customers focus on running their businesses. The role includes customer service, basic IT support, invoicing, and event assistance.
Key Responsibilities: Prepare the centre before customers arrive each morning
Respond to Wi-Fi, package, printing, and meeting requests
Connect calls and help customers use meeting equipment
Sort mail and maintain accurate customer communications
Support networking events and welcome prospective customers
Requirements: Strong communication and professional relationship-building abilities
At least one year of customer service experience ideally
Ownership of problems and practical solution-finding skills
Confidence using Microsoft Office and basic IT equipment
Legal eligibility to work and minimum age of eighteen
Bring customer service, communication, and problem-solving skills to IWG’s Community Associate team at 5940 Macleod Trail SW.
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📌 Community Associate Customer Service Calgary (Alberta)
🏢 IWG
📍 Alberta