Serve Pacific Coastal Airlines customers as a Cargo Agent at Vancouver International Airport, using clear communication and cargo handling skills. This permanent full-time position is based in Richmond at the South Terminal.
As a Cargo Agent, you will answer inquiries, advise on rates and shipment status, and manage time-sensitive freight. The work includes preparing airway bills, collecting payments, updating records, and using computers, credit, and debit machines. Customer-facing experience and safety-minded service are central to the position.
Key Responsibilities: Answer customer inquiries in person, by phone, and email
Advise customers on cargo rates and shipment status
Trace lost cargo and investigate customer complaints




Prepare airway bills and enter shipping information
Weigh, direct, and provide special handling for cargo
Requirements: Experience in a customer-facing role
Valid driver's license
Explicit, effective communication and computer skills
Flexibility for weekends, evenings, holidays, and irregular shifts
Ability to lift up to 70 pounds and obtain security clearance
Apply customer service, communication, and cargo coordination skills while representing Pacific Coastal Airlines professionally at Vancouver International Airport.

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📌 Airport Cargo Agent Vancouver (British Columbia)
🏢 Canadian Inclusion
📍 British Columbia