Deliver accurate financial transactions and thoughtful banking advice as a Customer Experience Associate with TD Canada Trust in Burnaby, British Columbia.
This 15-hour role supports TD Canada Trust’s frontline Personal & Commercial Banking team. You will understand customer needs, recommend suitable banking solutions, and provide clear guidance. The work requires customer experience skills, transaction accuracy, and discretion with confidential matters.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities when necessary
Promote banking solutions and complete business processes promptly




Deliver quality experiences and recommend operational improvements
Requirements: High School diploma or one-plus years of relevant experience
Undergraduate degree or equivalent is an asset
Solid administration, organization, planning, and time management skills
Working knowledge of Microsoft Word, Excel, Outlook, and internet
Calm, courteous communication; Spanish language skills are an asset
Bring customer service, transaction processing, and banking solution skills to TD Canada Trust customers in Burnaby, British Columbia.

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📌 TD Banking Customer Experience Associate (British Columbia)
🏢 TD Bank Group
📍 British Columbia