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Bank Teller
Vernon Branch Full Time Vernon, Big Bend, WI, US

At Citizens Bank we help people, businesses, and communities achieve financial success to build a better future. We hope you will consider joining our team. We are seeking a full time Teller to join our Vernon Branch team.

Hours/Schedule:

Business hours: Sunday closed, Monday - Friday 8:30am-5:30pm, Saturday 8:30am-12pm

38-40 hours/week

*Hours may change at any time based upon business needs

Description:

Responsible for handling basic transactions for customers in a friendly and efficient manner, in conformance with the established policies and procedures. Also responsible for maintaining and balancing a teller window, providing high quality customer service and cross selling Bank products and services.

Essential duties and responsibilities:

Represents the Bank to customers in a courteous, professional manner

Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures

Provides customers with outstanding service

Cross sells Bank products to customers

Maintains and balances a teller drawer

Views basic account history and answers account questions

Processes Vertex transactions including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks





Answers the phone and assists customers as needed

Processes cash advances

Processes stop payments

Processes changes of address

Processes coin orders

Processes wire transfers

Unlocks and resets digital banking access

Processes Add on CD deposits/batching

All other duties as assigned

These additional duties may be assigned based upon branch need:

Protected Deposit Box access

Vault

Basic consumer account closure

Create debit cards for consumer checking accounts

Accuracy

Teamwork

Requirements:

High School Diploma or GED required

Prior banking experience preferred

6 months or more related experience in customer service and cash handling required

Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control. Additionally, must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines.

High level of professionalism

Basic computer skills, using Word, Excel, Internet, e-mail, and other date or software programs and applications

Professional communication skills

High level of confidentiality

Excellent organizational skills

Accuracy

Teamwork

Bilingual candidates are encourage to apply.

****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities****

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📌 Teller (British Columbia)
🏢 Citizens Bank
📍 British Columbia