Shape Premier Services at PartnerStack through customer success, process design, and data-driven partnership growth. This role supports assigned SaaS accounts globally.
As a Premier Services Partner Manager, you will advise selected customers, manage current accounts, and influence PartnerStack’s evolving offering. You will combine strategy, execution, analysis, and client communication to improve partner programs. Your work will support scalable processes, product feedback, and customer outcomes.
Key Responsibilities: Own assigned accounts and drive optimization, revenue, and measurable ROI
Build scalable processes and playbooks for Full Service
Analyze engagement data and program performance
Deliver executive business reviews focused on partnership growth
Drive onboarding,



renewals, and expansion opportunities
Requirements: Four or more years in customer success, partnerships, or SaaS client-facing work
Experience building or significantly improving processes from scratch
Ability to turn metrics into decision-influencing narratives
Solid communication with executives and product teams
Understanding of affiliate, referral, reseller, or co-sell ecosystems
Bring customer success, process architecture, and partner ecosystem expertise to Premier Services at PartnerStack and AppDirect.

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📌 Premier Services Partner Manager (Ontario)
🏢 AppDirect
📍 Ontario