Support employees through leave of absence cases at McKesson in hybrid Mississauga, Ontario work, using HR expertise and customer service.
As a Leave of Absence Support Representative, you will manage employee and people leader questions from pre-leave support through return to work. You will navigate ServiceNow, ADP, and other HR systems while applying policies, procedures, and escalation protocols. The position reports to the Manager, Employee Care.
Key Responsibilities: Respond to leave cases through ServiceNow promptly and accurately
Perform approved leave and time-off adjustments in ADP
Review leave entries, schedules, and accounting for accuracy
Resolve payroll discrepancies and escalate complex exceptions
Identify improvements from case trends and reporting
Requirements: Bachelor’s degree or related equivalent experience
Minimum three years of human resources experience
Knowledge of HR systems, processes, laws, and regulations
Solid problem-solving, communication, multitasking, and detail skills
Availability Monday through Friday, 9am to 7pm EST
Bring HR knowledge, empathy, case management, and systems expertise to McKesson’s Employee Care leave support team.

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📌 Leave of Absence Support Representative (Ontario)
🏢 McKesson
📍 Ontario