Are you successful at building instant rapport and achieving customer satisfaction?

Do your organizational skills shine in your workflow?

Are you looking for a career opportunity with great potential?

If you’ve answered yes to these questions, then come join our team at Bartle & Gibson!

We are currently in search of a career‑orientated person to join our team. We are looking for the right candidate to train and develop for a career in Hydronics & HVAC. This position handles Inside Sales, and Quotations for our customers. The position operates in a fast-paced, dynamic, and rewarding environment.

DUTIES AND RESPONSIBILITIES

Responding to inquiries and processing incoming calls, emails, and orders

Responding to inquiries regarding trouble shooting systems and parts

Contacting current customers and identifying new products and potential upselling opportunities

Designing HVAC/hydronic/geothermal systems

Entering orders into the system

Sourcing materials for customers when currently not in stock

Maintaining a knowledge base on current products and learning about new products

Providing product information, pricing quotations, and follow‑up on quotes

Developing and maintaining positive customer relationships

Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service

Supporting Counter Sales and handling returns as required

Working closely with others to ensure customer needs are met

Other duties as required

SKILLS AND COMPETENCIES

Exceptional customer service

Ability to warm up and develop instant rapport with potential customers

Ability to develop long‑term relationships and generate referrals from your customers





Excellent interpersonal & communication skills, both verbal and written

Impeccable organizational skills with attention to detail

Time management & multitasking skills to serve several customers at the same time

Self‑motivated; able to function effectively both independently and as a member of a team

Proven ability to learn quickly and work effectively in a rapid‑paced work environment

EXPERIENCE AND EDUCATION

Candidates should possess a minimum of two years’ sales experience (counter sales, inside sales or outside sales) preferred

Skilled in serving and negotiating with institutional and industrial purchasers, Hydronics & HVAC contractors, and the public preferred

Second-Third Year Apprentice asset

HRAI Load Calculations asset

Hydronic Designer / Installer Certifications asset

Building Environmental Systems Technology asset

WHY WORK FOR US

Employee and Family Assistance Program (EFAP)

Profit sharing

RRSP match

#GIVEBACK Program

Personal Milestone Recognition Program

Safety shoe reimbursement

Perkopolis Partnership

Employee Referral Bonus Program

Employee discounts on plumbing, electrical and heating products

OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

OUR VISION
Be the preferred wholesaler by providing superior customer experiences.

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Final candidates will be required to undergo an assessment and security screening , including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.

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📌 Inside Sales - HVAC (Alberta)
🏢 Bartle & Gibson
📍 Alberta