Support website and web service customers remotely through account management, e-mail, phone communication, and web-based design tools.
The Account Services team helps fulfill Professional Website and Online Marketing Campaign products. This work includes making text and image changes to Web.com Websites, suggesting improvements using industry best practices, and promoting newly established services. You will also identify additional professional service offerings based on customer needs.
Key Responsibilities: Update Web.com Websites using web-based design tools
Suggest website improvements using industry best practices
Promote newly established services to customers
Identify and cross-sell professional service offerings
Participate in cross-functional meetings to improve processes
Requirements: Ability to communicate through calls and e-mail
Ability to apply current technical material quickly
Ability to multitask effectively
Ability to work well in a fast paced environment
Willingness to accept qualitative feedback openly
Apply web service knowledge, customer communication, and design tools to support Web.com Website and marketing service delivery.

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📌 Web Services Account Support Specialist (New Brunswick)
🏢 Webhosting
📍 New Brunswick