Support GardaWorld customers through confident telephone service, accurate data entry, and clear communication in an office-based customer service position.
As a Customer Service Representative, you represent GardaWorld to internal and external customers. You will maintain professional interactions, resolve concerns, and support customer satisfaction. The position requires organization, judgment, customer development experience, and collaboration with colleagues.
Key Responsibilities: Respond professionally to customer telephone inquiries using available resources
Maintain positive, empathetic, and qualified customer interactions
Resolve concerns by clarifying causes and explaining solutions




Enter customer information accurately and follow up on resolutions
Coordinate with colleagues and recommend efficiency improvements
Requirements: High school diploma
At least one year of customer service experience
Computer literacy and excellent communication skills
Experience handling customer escalations
Availability for on-call, weekend, evening, or holiday work
Bring organized customer support, problem-solving, and communication skills to GardaWorld’s Customer Experience team serving alarm services.

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📌 Customer Service Representative GardaWorld (Alberta)
🏢 GardaWorld
📍 Alberta