Lead Case Support programs at Sistering in Toronto, using clinical supervision and service coordination across office and community settings. This position works primarily weekdays.
The Program Manager oversees Case Support services and supports team development, administration, evaluation, and continuous improvement. The role includes coaching staff, guiding case management practices, coordinating services, and contributing to program planning with the Executive Director. Sistering supports women and trans people facing homelessness, poverty, mental health challenges, substance use, and trauma.
Key Responsibilities: Manage and support Case Support frontline staff
Provide clinical supervision, coaching, mentorship, and debriefing
Guide case management practices and data collection
Lead onboarding, training, work planning,



and follow-up
Improve service quality through evaluation and change management
Requirements: Bachelor of Social Work or relevant equivalent required
Three years of leadership, management, and supervision experience
Clinical supervision experience in trauma-informed, harm reduction environments
Experience supporting women and trans people with complex needs
Solid organizational, reporting, communication, and writing skills
Bring clinical supervision, case management, and service improvement expertise to Sistering’s Case Support programs in Toronto.

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📌 Case Support Program Manager (Ontario)
🏢 SISTERING
📍 Ontario