Build customer relationships at Scotiabank as a Senior Customer Experience Associate in Guelph, using digital banking and financial advice skills.
This senior branch role supports customers throughout their banking journey. You will triage lobby visitors, identify simple sales opportunities, and introduce mobile banking applications. The work also involves explaining concepts clearly, solving needs, and contributing in a target-based environment.
Key Responsibilities: Act as lobby leader and appropriately assist customers
Open day-to-day accounts and fulfill pre-approved credit opportunities
Process GICs and identify easy sales opportunities
Demonstrate mobile banking applications and digital options




Build relationships and deliver excellent customer service
Requirements: Experience conducting simple sales and proactive marketing calls
Experience providing financial advice to customers
Strong technical skills with digital banking options
Ability to explain complicated concepts simply
Flexible schedule availability and willingness to assist professionally
Bring customer service, financial advice, and digital banking expertise to Scotiabank’s Senior Customer Experience Associate role in Guelph.

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📌 Senior Customer Experience Associate (Ontario)
🏢 Scotiabank
📍 Ontario