Work from home assisting scholarship families and schools with clear answers, probing questions, and attentive customer service. This full-time temporary assignment ends April 3, 2027.
The Customer Service Representative responds to incoming calls connected with the scholarship program. You will address student inquiries, scholarship applications, and funding status while helping callers feel satisfied. The position supports accurate answers and student registration through strong communication and detail.
Key Responsibilities: Assist families and schools in the scholarship program
Respond to incoming calls from scholarship participants
Address student inquiries and application questions
Explain funding status and provide appropriate solutions
Help ensure callers are satisfied and students registered
Requirements: Active listening and effective probing-question skills
Excellent verbal and written communication
Solid multitasking and attention to detail
Fluency in English and Microsoft Office familiarity
Quiet, secure workspace with hard-wired internet
Apply your customer service experience, communication strengths, and problem-solving drive while assisting scholarship callers from home.

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📌 Work From Home Scholarship Support Representative (Quebec City)
🏢 Sutherland
📍 Quebec City