Summary of Duties The PAA provides administrative support to the M5 High Risk Obstetrics Unit through the coordination of patient flow, maintenance of patient records, and communication with patients, families and the interprofessional team. The PAA reports to the Patient Care Manager and works closely with the Nursing staff to prioritize daily activities.
Qualifications/Skills One year of Community College required
Medical Terminology course preferred
Candidates who have successfully completed the Hospital’s PAA training and successfully met the requirements of the Performance Review and Development Plan (i.e. confirmed in the PAA role) will be given priority consideration
Must achieve successful completion of Sunnybrook Health Sciences Centre’s PAA training within 6 weeks
One year of Administrative/Business experience in a health care setting preferred
Demonstrated Patient-Focused/Family-Centred Care and Customer Service behaviour required




Proficiency with MS Office computer skills (Word/Outlook/Excel) required
Working knowledge of Sunnybrook patient software (Quadramed, Sunnycare, and Bed Management System) strongly preferred
Proven accurate keyboarding skills at 40 net w.p.m. or data entry at 106 net keystrokes per minute
Demonstrated ability to organize, prioritize and follow through with work required
Demonstrated ability to work accurately at a quick pace in an unpredictable environment required
Excellent problem-solving, interpersonal and communication (oral, written, comprehension) skills required
Demonstrated ability to handle and process confidential health information required
Demonstrated ability to work in an interprofessional setting required
Proven ability to work in a sensitive and compassionate way with patients and family required.

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📌 Patient Administrative Associate - High Risk Obstetrics - Regular Part-Time 2026-19241 (Ontario)
🏢 Sunnybrook Health Sciences Centre
📍 Ontario