Now, If You Were To Come On Board As a Call Centre Dispatcher, We’d Ask You To Do The Following For Us
Respond to customer inquiries regarding Patient Transport and Environmental Services
Utilize computer/on-line guidelines in responding to customer inquiries
Communicate with customer to help them understand proper use of the facility they are in
Resolve customer issues related to Environmental Services and Patient Transport
Complete, process, and maintain applicable paperwork and records
Research and resolve customer disputes and problems within established limits
Handle dissatisfied customers in a courteous and skilled manner
Strive to resolve customer issues on the first call without having to transfer callers
Follow escalation procedures as needed




Role Think you have what it takes to be our Call Centre Dispatcher ? We’re committed to hiring the best talent for the role. Here’s how we’ll know you will be successful:
Experience in a Call Centre is an assist
Excellent interpersonal skills to interact, motivate, and communicate with a wide range of staff and hospital personnel in a professional manner
Effective verbal and listening communication skills
Strong, genuine customer-focused service and quality attitude
Proficient in Microsoft Office with exceptional Excel skills

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📌 Call Centre Dispatcher (Newfoundland and Labrador)
🏢 Compass Group Canada
📍 Newfoundland and Labrador