Nanaimo New Hope Centre needs a full time Shelter Worker skilled in client support, facility security, documentation, and respectful communication.
At The Salvation Army, this position provides care and assistance to people experiencing homelessness. The Shelter Worker is the front-desk touchpoint for clients, visitors, volunteers, staff, and programs. Responsibilities include enforcing guidelines, distributing supplies, managing records, supporting meal service, and maintaining confidentiality.
Key Responsibilities: Create a welcoming, supportive, and respectful shelter atmosphere
Monitor premises, client behavior, and facility security
Distribute bedding, blankets, and hygiene supplies
Communicate shelter rules and address violations empathetically




Collaborate with shelter workers, case managers, and professionals
Requirements: Post-secondary social work, psychology, counselling, or related education preferred
Understanding of Nanaimo community resources
Ability to uphold consistent professional boundaries
Fluent Microsoft Excel and proficient computer skills
Clear TB test and BC criminal record clearance required
Bring sound judgment, confidentiality, people skills, and detailed recordkeeping to client care at Nanaimo New Hope Centre.

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📌 Nanaimo New Hope Centre Worker (British Columbia)
🏢 The Salvation Army International
📍 British Columbia