Build customer relationships while resolving payment issues as Uline’s Bilingual Collections Analyst at its Toronto Branch in Milton. This position is onsite.
Uline offers a Collections Analyst opportunity for a finance professional who enjoys solving problems and supporting legendary service. You will manage customer accounts, investigate past-due balances, document interactions, and coordinate with internal teams to minimize bad debt. Fluency in English and French, strong communication, and a solution-oriented mindset are central to this position.
Key Responsibilities: Manage a portfolio of assigned customer accounts
Communicate with customers by phone and email
Investigate causes of past-due balances
Coordinate payment solutions with customers
Work with teams to minimize bad debt
Requirements: Fluent English and French communication skills
High school diploma or equivalent
One-plus years’ collections experience preferred
Accounts receivable or customer service experience preferred
Robust customer-focused, solution-oriented communication
Help Uline manage customer accounts through bilingual service, thoughtful problem-solving, and accurate collections documentation.

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📌 Customer Account Collections Specialist (Ontario)
🏢 Uline
📍 Ontario