Dueck Auto Group is looking for experienced Parts Advisors to join our dynamic and fast-paced work environment at the Dueck Richmond location.

About Us
Dueck Auto Group is one of Canada’s largest automotive dealerships with four locations in the Greater Vancouver Area: Dueck on Marine, Dueck Downtown, Dueck Richmond and Dueck Isuzu.

Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service. As a family-owned and operated company, we have a long-standing commitment to supporting the community. Our organization currently employs over 400 hard-working and dedicated individuals. We encourage career growth through continuous training and professional development. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We provide highly competitive compensation plans and offer our employees extended health and dental benefits. We welcome you to join our dynamic and innovative team.

Position Summary
The Parts Advisoris a professional and customer-oriented individual with excellent communication skills, automotive parts knowledge and preferably General Motors (GM) experience. The primary responsibilities include assisting customers with their inquiries and needs, maintaining accurate inventory, and ensuring timely deliveries of orders. Reporting directly to the Parts Manager, the Parts Advisor works across all departments to ensure efficiency and customer satisfaction in the Parts Department.

Key Responsibilities

Provide exceptional service to customers,



both over the phone and in person, by answering inquiries and clearly explaining parts, accessories and current specials available

Receive payments from customers and provide labour estimates when necessary

Assist in routine inventory counts and restocking

Source and place accurate parts orders for customers, technicians and stock

Monitor the status of orders to ensure the timely delivery of parts and communicate with various departments accordingly

Ensure a high level of customer satisfaction, including handling elevated customer issues until resolution

Maintain detailed records of delivery pick-ups

Technical Skills & Requirements

Minimum 2 years of experience in an automotive parts advisor position

General Motors (GM) experience is strongly preferred

Dealership experience required

Knowledge of aftermarket parts and accessories is preferred

Experience with Collision Link is an asset

Post-secondary training is an asset

Commitment to continuous learning to update product knowledge and industry trends

Logistical Requirements
The Parts Department is open five days a week—Monday to Friday from 8:30 AM to 5:00 PM. This is a full-time position currently available at Dueck Richmond. On occasion, you may be required to work extended hours to meet deadlines based on the needs of the business.

Why Dueck Auto Group

Competitive wage

Extended health and dental perks

A dynamic and fast-paced work environment.

Opportunities for career growth and advancement within our dealer group

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📌 Automotive Parts Advisor (British Columbia)
🏢 Dueck Auto Group
📍 British Columbia