Specialty pharmacy coordination anchors this Personal Care Specialist position at Cencora. Support referrals, patient calls, insurance benefits, and case documentation.
In this healthcare administrative role, you will coordinate specialty pharmacy referrals and respond to routine patient inquiries. Responsibilities include processing referral forms, verifying advantages, scheduling calls, and maintaining accurate pharmacy-system notes. You will use scripts for basic questions and escalate complex issues appropriately.
Key Responsibilities: Process specialty pharmacy referral forms
Verify patient insurance benefits
Schedule patient calls with specialty pharmacy teams
Record patient interactions and update case notes
Provide status updates using provided scripts
Requirements: Three or more years in healthcare administrative roles
High School Diploma, GED, or equivalent experience
Associate degree preferred in healthcare administration
Pharmacy technology or life sciences education preferred
HIPAA or applicable compliance training required
Bring patient communication, referral coordination, insurance verification, and documentation experience to Cencora’s specialty pharmacy support work.

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📌 Specialty Pharmacy Patient Support Specialist (Alberta)
🏢 Innomar Strategies
📍 Alberta