Build lasting customer relationships through banking advice, service transactions, and financial guidance with TD Canada Trust in Delson, Quebec.
As a Personal Banking Associate, you will help existing and prospective customers understand banking solutions and access appropriate support. Your work includes customer problem resolution, new accounts, investment advice, and digital education. You will also exercise judgement with confidential matters, resolve critical issues, and report non-standard concerns. The position requires robust administration, planning, time management, and communication skills. Candidates need a high school diploma or one year of relevant experience, with a post-secondary degree preferred. IFC or equivalent licensing must be obtained within 90 days of starting.
Key Responsibilities: Build impactful relationships with customers and understand their needs




Provide day-to-day advice and resolve customer banking problems
Recommend appropriate contacts, products, services, and solutions
Resolve critical issues and report non-standard matters to management
Promote team effectiveness and share industry knowledge
Requirements: Strong customer experience and communication skills
Independent self-starter with effective organizational abilities
Ability to manage changing priorities and several tasks
Knowledge of banking solutions and processes
Microsoft Office, branch software, and internet proficiency
Support TD customers with thoughtful financial guidance, relationship building, problem resolution, and accurate banking processes.

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📌 TD Banking Customer Advisor (Quebec City)
🏢 TD
📍 Quebec City