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RECEPTIONIST Royal Philips - Mississauga, Ontario Managed by: JLL (Jones Lang LaSalle) POSITION SUMMARY The Receptionist serves as the first point of contact for Royal Philips' Mississauga office, providing professional reception services while supporting daily facility operations. This role requires exceptional customer service skills, attention to detail, and the ability to manage multiple tasks in a fast-paced corporate environment. The position reports to the JLL Facilities Manager and plays a critical role in ensuring seamless workplace operations and a positive visitor experience.
KEY RESPONSIBILITIES Reception & Visitor Management Serve as the primary point of contact for all visitors, employees, contractors, and vendors entering the Philips facility
Manage all incoming calls via Microsoft Teams, including answering, transferring, and taking detailed messages
Update phone lists, SOPs and other administrative duties as requested
Greet and register all visitors, contractors, and vendors in accordance with site security protocols
Issue and manage access badges
Respond and follow through to requests for information and communicate with all levels of management with minimal supervision




Facility Operations Support Housekeeping Duties (i.e. maintain a welcoming and clean presentation of the Lobby, maintaining the coffee machine, report any mechanical issues or other issues to the facilities group, etc.)
Monitor inventory levels and proactively order all site consumables to maintain adequate stock across coffee service, cleaning supplies, office materials, shipping supplies, etc.
Assist with the coordination and scheduling with Property Management
Prepare meeting rooms and event spaces according to specifications, including furniture arrangement and equipment setup
Assist in the resolve of problems associated with all building services including, but not limited to coffee services, janitorial, mailroom, badging, and conference room/AV Support.
Mailroom Assistance Support onsite mailroom with mail/packages/deliveries
Support onsite mailroom to prepare postage/labels for mail/UPS/FedEx, courier services, etc.
Other Any and all other duties and tasks as assigned
To apply you need: Education/Training Minimum Required
High school diploma
Preferred
Some college preferred
Years of Relevant Experience Minimum Required
One to two years
Preferred
Three years administrative/facilities experience supporting multiple people, preferably in the commercial real estate industry




Experience in supporting a front desk that has high security standards and protocols
Skills and Knowledge Minimum Required
Customer Service Excellence: Professional, friendly, and approachable demeanor with strong interpersonal skills
Communication: Excellent verbal and written communication skills; ability to interact professionally with all levels of personnel
Technology Proficiency: Comfortable with Microsoft Office Suite (Teams, Outlook, Word, Excel); ability to quickly learn new software systems
Multitasking: Strong organizational skills with ability to manage competing priorities in a fast-paced setting
Problem-Solving: Ability to troubleshoot basic technical issues and make sound decisions independently
Reliability: Punctual, dependable, and able to maintain consistent attendance
Other Reliable transportation
Full time position on location - no remote work
Physical Work Requirements and Work Conditions Ability to lift and carry up to 25 lbs regularly
Physical tasks include room setups, stocking supplies, mail delivery and facility inspections - Daily outdoor mail collection required in various weather conditions
Office-based role with active movement throughout the building
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location: On-site -Mississauga, ON
Job Tags: Access Control (AC), Customer Service, Emergency Response, Facility Management, Inventory Management, Multitasking, Office Administration, People Management, Process Improvements, Supervision, Vendor Management
Personalized benefits that support personal well-being and

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📌 Receptionist (Ontario)
🏢 Jones Lang LaSalle
📍 Ontario