Bilingual customer service professionals can support Aviso clients through telephone, email, and chat while applying product knowledge and empathy.
As a Customer Service Experience Representative, you will support customers and financial advisors contacting Aviso about products and services. The Contact Centre role emphasizes courteous communication, compliant responses, creative solutions, complaint resolution, and continuous improvement. Fluent English communication is required, while French bilingual skills are an asset.
Key Responsibilities: Respond to product and service inquiries across telephone, email, and chat
Provide personalized customer experiences through creative solutions
Resolve client problems and complaints with empathy




Identify and participate in process improvement
Apply department operating policies and procedures
Requirements: Over one year helping customers is helpful
Inbound Contact Centre or retail experience is relevant
Fluent English communication skills are required
French bilingual skills are an asset
Technological confidence and schedule flexibility are key
Bring empathy, product learning, compliant communication, and bilingual customer service skills to Aviso’s Contact Centre team.

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📌 Bilingual Customer Service Representative (Ontario)
🏢 Aviso
📍 Ontario