Customer service and digital banking skills matter in this Customer Experience Associate role at Scotiabank’s Saint-Leonard branch. Support customers throughout their banking journey.
As a Customer Experience Associate in Canadian Banking, you will build relationships, uncover needs, process transactions, and explain concepts simply. You will identify easy sales opportunities while introducing customers to mobile banking applications and digital self-service options. Success requires a customer-first approach and strong technical skills.
Key Responsibilities: Discover customer needs through proactive listening
Process day-to-day banking transactions accurately
Build long-standing customer relationships
Identify and fulfill simple sales opportunities




Introduce mobile banking applications and digital options
Requirements: Proven customer service experience through work or community involvement
Professional, friendly, and efficient customer assistance
Flexible schedule availability
Comfort with simple sales situations
Strong technical skills and learning determination
Bring customer service, relationship-building, and digital banking skills to Scotiabank’s Saint-Leonard branch as a Customer Experience Associate.

#J-18808-Ljbffr

📌 Customer Experience Associate Banking (Quebec City)
🏢 Scotiabank
📍 Quebec City