Support AWS enterprise customers through executive engagement, technical leadership, and complex problem-solving within AWS Applied AI Solutions. Travel may reach 25%.
This Enterprise Support Manager role focuses on customer relationships and technical team management. You will engage Vice Presidents and C-level executives while supporting enterprise software customers. Relevant experience may include application stacks, Linux or Windows systems, network layers, web programming, or consuming web services. Cloud experience with AWS services or other offerings is preferred.
Key Responsibilities: Build relationships with enterprise software customers
Engage Vice Presidents and C-level executives
Lead teams responsible for application stacks
Address systems,



network, and web-related challenges
Present technical information to executive audiences
Requirements: Five or more years of direct customer engagement
Technical team management experience
Technical account management, relationship management, or consulting experience
Skilled oral and written communication skills
Bachelor's degree or equivalent work experience
Bring executive customer engagement, technical leadership, and enterprise software experience to AWS enterprise support.

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📌 AWS Enterprise Customer Support Leader (Quebec City)
🏢 Amazon.Com
📍 Quebec City