Guide client strategy for specialty programs at Shoppers Drug Mart’s Specialty Health Network in Mississauga. Bring account management and financial acumen to complex programs.
As Senior Program Manager, you will serve as a strategic partner and primary client contact. You will influence decisions, identify risks and opportunities, and support program growth. The role requires leadership across stakeholders, solid communication, and accountability for contractual and financial commitments.
Key Responsibilities: Act as primary client contact and trusted strategic partner
Identify program risks, opportunities, and mitigation strategies
Establish business plans and deliver financial targets
Support RFPs and develop or renew program contracts




Oversee customer-service excellence and contractual commitments
Requirements: Five-plus years of account management or equivalent relevant experience
Experience interacting directly with clients and senior stakeholders
Business and financial acumen with hands-on budget management
Ability to manage complex priorities, risks, and dependencies
Bilingualism is an asset
Bring strategic influence, client partnership, and financial discipline to specialty program growth within Shoppers Drug Mart’s healthcare network.

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📌 Senior Client Strategy Program Manager (Ontario)
🏢 Shoppers Drug Mart Specialty Health Network
📍 Ontario