Lead digital commerce experiences at Scotiabank in Toronto, using customer journeys, web analytics, and personalization to improve conversion. Shape public web properties across Canada.
As Manager, Digital Experience (.COM), you will support Commerce team success through continuous improvement of Scotiabank-owned websites. You will lead web initiatives, channel strategy, and stakeholder collaboration while maintaining accessibility, SEO, and compliance standards. The work connects customer insight with measurable digital performance.
Key Responsibilities: Lead planning and delivery of web initiatives
Build roadmaps supporting Digital Commerce channel growth
Analyze site data and user behaviour
Develop personalization and A/B testing opportunities




Monitor website quality, accessibility, SEO, and health
Requirements: Minimum five years of relevant eCommerce experience
Experience with Adobe Experience Manager or comparable CMS
Experience using Adobe Target or testing software
Experience developing data-driven strategies with web analytics
Solid communication, presentation, and stakeholder management skills
Apply digital commerce strategy, analytics, personalization, and optimization expertise to Scotiabank’s customer-facing web experiences.

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📌 Digital Commerce Experience Manager (Ontario)
🏢 Scotiabank
📍 Ontario