Lead global ratings and reviews at lululemon, shaping trusted digital discovery through ecommerce strategy, governance, and product partnerships. This hybrid role requires onsite collaboration at least four days weekly.
As Global Ratings and Reviews Manager, you will own an end-to-end capability within lululemon’s Global Search and Discovery team. You will guide collection, moderation, syndication, and activation across markets while supporting product discovery, guest confidence, and conversion. The work connects Product, Technology, Organic Search, Loyalty, Legal, Merchandising, and Digital teams.
Key Responsibilities: Own global ratings and reviews strategy, roadmap, and performance
Define review data requirements for AI-powered discovery and commerce
Establish governance standards for quality, authenticity, and compliance
Manage third-party platforms,



vendors, and review ecosystem operations
Turn review data into actionable cross-functional product insights
Requirements: Bachelor’s degree or equivalent demonstrated expertise in related disciplines
Proven ecommerce or digital ratings and reviews program experience
Understanding of collection, moderation, and syndication approaches
Hands-on Bazaarvoice or equivalent platform and vendor management experience
Solid product, systems, data, and cross-functional collaboration skills
Shape lululemon’s global review strategy with governance, platform expertise, and insight-led digital discovery leadership.

#J-18808-Ljbffr

📌 Global Ratings and Reviews Manager (British Columbia)
🏢 Lululemon Athletica
📍 British Columbia