Job Type: Full time

Support Hotel X Toronto with first-level hardware and software troubleshooting while delivering customer-focused service in a hospitality setting.This IT Support position provides technical assistance across Hotel X Toronto, A Destination By Hyatt Hotel. You will document problems, explain solutions, and escalate complex issues. The work includes installations, updates, user training, records, suppliers, and process improvements.Key Responsibilities:Provide first-level hardware and software supportDocument reported problems and implemented solutionsInstall and update desktops, laptops, printers, and equipmentTrain end users on hardware and applicable softwareEscalate complex or unresolved technical problemsRequirements:Pursuing an Information Technology degree or college diplomaExcellent customer service skills and technical manual comprehensionStrong written and verbal communication skillsMicrosoft Office and Microsoft Operating Systems knowledge considered an assetAbility to lift computers, screens, and printersApply technical support, communication, and customer service skills to maintain reliable technology at Hotel X Toronto. #J-18808-Ljbffr

📌 Hotel IT Support Technician (Toronto)
🏢 Hotel X Toronto
📍 Toronto