Job Type: Full time

Remote: Hybrid

Deliver hands-on helpdesk support while troubleshooting computer issues and serving internal end-users in a hybrid work model. Manage technology assets across offices.Reporting to the Director, IT Service Delivery, this autonomous IT Technician supports first- and second-level computer assistance. The role combines troubleshooting, Office 365, Intune, Entra ID, Active Directory, and networking knowledge. It also includes workstation installation, employee onboarding, asset inventory,



and user training.Key Responsibilities:Resolve first- and second-level helpdesk incidents independentlyExplain technical solutions clearly and courteously to end-usersConfigure and install desktop computers and laptopsManage technology asset inventory across various officesImprove procedures and document technical processesRequirements:Three to five years of hands-on IT experienceHelpdesk and computer support experienceHigh school or vocational studies diplomaStrong troubleshooting and computer tools proficiencyKnowledge of Office 365, Intune, Entra ID, Active Directory, and networkingApply your troubleshooting, communication, and asset management skills as an autonomous IT Technician supporting internal end-users. #J-18808-Ljbffr

📌 IT Support Technician Helpdesk (Toronto)
🏢 REVAU
📍 Toronto