Lead ABB Robotics Canada’s hybrid service organization through strategy, financial management, and operational improvement. Drive profitable growth while optimizing service resources and customer outcomes.
As Service Manager, you will implement service strategy and manage day-to-day operations within ABB Robotics Canada. You will own unit P&L; performance, guide service productivity, develop offerings, and support customer engagement. The role reports to the Business Manager - Operations and Portfolio.
Key Responsibilities: Create and implement service strategy with management
Monitor P&L;, productivity, investments, and customer satisfaction
Improve existing services and develop new offerings
Build customer relationships alongside sales teams




Guide and develop direct and indirect reports
Requirements: 12+ years managing service or aftermarket operations
Robotics industry experience is an asset
Experience managing budgets, P&L;, and operational KPIs
Success developing high-performing customer-focused teams
Robust leadership, communication, and stakeholder management skills
Apply service leadership, P&L; expertise, and customer relationship skills to advance ABB Robotics Canada’s hybrid operations.

#J-18808-Ljbffr

📌 Robotics Service Operations Manager (Ontario)
🏢 ABB
📍 Ontario