Job Title: District Manager Training and Operations Facilitates learning and sharing of best practices in a wide variety of formats, including group presentations and face-to-face training.
Ensures all corporate and franchise units are fully in compliance with brand standards for all products, equipment, tools, operating systems, processes, and initiatives to promote operational excellence and superior customer experiences. Provides action plans with timing to resolve any system non-compliance and performs field audits for quality assurance.
Provides training and advises franchisees on evaluating and reacting to financial analysis tools, such as profit and loss statements, balance sheets, cash flow reviews, financial key performance indicators, etc.
Drives revenue growth by developing annual sales, marketing, and financial plans for each franchisee and corporate store in assigned area.
Leads Local Community Marketing and Outreach for region. Works with Franchisees and Restaurant Managers to develop LCM plans and drives executionConducts business evaluations, tracks and facilitates progress by gathering and analyzing data, and makes recommendations, building commitment, and overcoming objections.
Monitor the construction of new restaurants and liaison with the construction team to ensure opening schedules and timelines are met.
Act as lead for conventions and other events, to include representing the brand, owning content, programming, and scheduling, and other logistics.
Partner with Franchising Team to identify open markets, interview and approve prospective buyers, and review business plans for current owners wishing to expand their business.
Policy Adhere to all policies and plans through communication, action, and consistent enforcement.
Effectively and efficiently perform all tasks following policy and leading by example.
DMs are held directly accountable for safe work procedures and control of physical hazards in their areas.




Stays up to date on all training as required and follows all health and safety, and sanitation policies enforcing with disciplinary action as needed.
Proposes new/ updated policy to the Director, Operations, and enforces approved company policies in corporate store and franchised units.
Follows all policy and does not engage in any actions that may be perceived as conflicting with company policy regarding bullying, harassment, discrimination, and/or violence.
Mary Brown’s reserves the right to add or delete duties and responsibilities at its discretion contingent on business need. Minimum of 5+ years of experience in restaurant operations management, preferably in a franchise business model.
Previous experience managing multi-unit corporate stores is an asset.
A valid permanent provincial drivers’ licence.facilitation of workshops/ training sessions in large groups.problem solve and adaptto challenging situations/ projects.
Proficient in Microsoft Office; Excel, Outlook, Word.
Analytical ability to recognize business trends and opportunities for growth.
Possesses an overwhelming sense for “Exceptional Customer Service”.
Completion of a university degree or completion of a college degree in a related field, preferably business operations management, hospitality management or equivalentPhysical Activities and Requirements of this position Corporate office and restaurant environment.
The position may require long hours of sitting/ standing, and using a motorized vehicle to visit different corporate/ franchise locations.
Must be willing to drive, and travel, as needed for business – including regular overnight stays.100% employer-paid extended health perks coverage including dental coverage, critical illness coverage, life insurance, and long‑term disabilityEligibility to participate in our retirement savings plan with employer matchMinimum of three weeks paid vacationCareer advancement opportunities and professional development stipendsFlexible work hoursWellness programs, with an on‑site gym and personal trainerBonus eligibility: discretionary annual bonus.

📌 Area Manager, Night Shift (Winnipeg)
🏢 Mary Brown's
📍 Winnipeg