Senior Business Services Analyst (Winnipeg)

Senior Business Services Analyst (Winnipeg)

07 Nov
|
Halton Region
|
Winnipeg

07 Nov

Halton Region

Winnipeg

Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.
Through our digital strategy, the Region will deliver on its mission to be a Digital First organization, committed to delivering modern, accessible, high quality digital services to the residents of Halton and our employees.
Through collaboration, innovation, digital and information decision-making models, accountability, and partnerships, Halton Region aims to build a solid digital culture. Defined benefit pension plan (OMERS).
This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week onsite.
Digital & Information ServicesDivision: Digital TransformationPay Range: $Permanent & Contract This posting is for two (2) existing vacancies (1 Permanent, 1 Temporary Contract up to 12 Months)Posting Date: Job Summary The Digital Transformation
- Senior Business Analyst (BA) is responsible for leading processes, and technology dimensions of business analysis activities. This includes end-to-end business analysis activities across enterprise technology initiatives, procurement, and RFP processes. This role supports full lifecycle delivery of complex projects involving platforms such as SAP S/4HANA, Salesforce, and other enterprise applications.
Duties & Responsibilities Business Analysis & Requirements ManagementResponsible for collecting and documenting functional and non-functional requirements from key stakeholders, ensuring solutions,



whether technological or procedural, accurately reflect the organization's business objectives.
Leads discovery, journey mapping and design workshops and review sessions to articulate business requirements and service delivery needs.
Act as a lead integrator, facilitator and technical specialist providing analytical capabilities to complex technology projects and initiatives.
Develop and maintain Business Requirements Documents (BRD), Functional Requirements (FRD), user stories, and traceability matrices.
Ensure requirements adhere to Project Management Office (PMO) governance and Software Development Lifecycle (SDLC) standards.
Support the Region’s Digital priorities by identifying opportunities to streamline business processes and enhance system capabilities through innovation and technology.
Additional Duties & Responsibilities Solution Design & Process OptimizationProvide expert guidance to project teams and business leads during design and implementation, ensuring decisions reflect business process impacts.
Create process diagrams, data flows, and conceptual models to clearly communicate complex concepts to technical and non-technical stakeholders.
Resolve functional issues during testing and deployment, ensuring alignment with project goals and organizational standards.
Procurement,



Project & Change Management Lead functional streams working closely with the Project Managers and technology partners within the project lifecycle, ensuring timely and accurate completion of Business Requirements Documentation as part of the procurement process, including testing documentation, and applying management strategies (e.
Lead and translate business and technical requirements into clear vendor evaluation criteria as part of the procurement process (Request for Information, Request for Proposals, Request for Quotation) in partnership with Project Managers and Strategic Sourcing (procurement).
Participate in all phases of the project management lifecycle, contributing to workshops, design sessions, testing, and post-implementation support.
More Additional Duties & Responsibilities Communication (Internal/External)Facilitate clear and effective communication between technical teams, business stakeholders, and external vendors to ensure shared understanding of requirements, timelines, and deliverables.
Prepare and deliver functional documentation, training materials, and knowledge transfer sessions to support change management and user adoption.
Translate complex technical concepts into accessible language for non-technical audiences, enabling informed decision-making and stakeholder engagement.
Testing and Quality Assurance Support Participating in testing and coordinating test execution for respective areas to help establish alignment with requirements.
Validating the Implementation partners configured system through different iterations and testing cycles.
Bachelor’s degree in Computer Science, Information Technology, Math, Statistics, related fields with at least 5 years of work-related experience. Working knowledge of the project management methodologies including waterfall and agile project management

📌 Senior Business Services Analyst (Winnipeg)
🏢 Halton Region
📍 Winnipeg

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