The general duties and responsibilities of a “Laboratory Technician”, include, but are not limited to, the following functions:

Job Brief

This is a unique opportunity for the right individual, to do meaningful work in a non-retail environment, leveraging their superior academic and laboratory knowledge and utilizing real world experience and skills to support counsel and provide a holistic client/patient experience and superior customer care. The successful candidate will exemplify continuous learning, be willing to innovate and contribute in a meaningful way to the overall functions of this role keeping in mind the client experience.

Responsibilities

As a member of the Personalized Prescribing Inc. (P3) team you will act as a laboratory technician and an assistant to the laboratory director, leveraging your knowledge, skills and experience to provide support to the P3 end user clients and Business vendors. Your core responsibilities will include (but are not limited to):

- Receiving, handling, processing & logging of human saliva specimens received by mail/courier.

- Preparing, logging & mailing out test kits to prospective clients on a timely basis. Tracking kits as needed using shipment tracking numbers.

- Transfer of received test samples from office to laboratory as needed.

- Under the guidance of the laboratory director, set up of PCR, including preparation of primer and probe stocks, and MassArray analysis.

- Manual or automated extraction of nucleic acids on high throughput platforms as assigned.

- Technical support for validation or evaluation studies under the direction of the laboratory director.





- Prioritizes work and responds to urgent or unpredictable demands.

- Other duties as assigned. In collaboration with an administrative assistant, perform a variety of administrative/clerical record keeping, documentation and other related general functions as needed.

- Must be able to maintain the strict confidentiality of patient/client information.

- Contribute to various company sponsored seminars, conventions, and conferences as required – prepare and deliver general presentations on related topics for business clients as needed.

- Attend industry seminars, conferences and events as needed to enhance knowledge and learn new industry methodology and technology.

Skills & Experience Required

- Must possess a Bachelor of Pharmacy Degree from an accredited and recognized industry program.

- Strong understanding molecular theory and best practices including PCR, nucleic acid extraction, molecular workflows, primer and probe dilution calculation and preparation is a strong asset.

- Experience with standard molecular lab applications and instrumentation (e.g. DNA extraction, pipetting, PCR set up, mass spectrometry) an asset.

- Understanding of MassArray principles. Familiarity with general laboratory equipment including centrifuges, incubators, pipettors,



automated liquid handlers, biological safety cabinets etc.

- Time management & ability to prioritize. Adaptable to changing demands & willingness to learn. Must be willing to learn new topics, processes and skillsets as needed.

- Strong written, verbal communication, interpersonal and customer service skills – Be able to clearly and concisely respond to in-person and electronic inquiries from the public.

- Proficient at analysis / problem assessment and Innovative with appropriate solutions.

- Demonstrate excellent judgement and strong problem-solving skills, with a strong track record in ensuring attention to detail, deadline adherence and multi-tasking ability.

- Demonstrate professionalism, discretion, integrity and tact. You take pride in the efficient functioning of a team/department.

- Demonstrates individual leadership skills - demonstrated ability to exercise independent judgment and to assess situations and problems efficiently and effectively.

- Must display dedication to role responsibility - Exemplary attendance record with minimal interruptions or absenteeism.

- Software Skills - You can use office software such as Word, Excel, PowerPoint, Visio, electronic mail and electronic/ online resources to produce reports, forms and letters.

- A basic knowledge and understanding of pharmacogenetics & its concept principles.

- Strong spelling, editing, proofreading, punctuation and grammar skills.

Pay: $50,000.00-$55,000.00 per year

Perks:

- Casual dress
- Company events
- On-site parking
- Paid time off

Work Location: In person

📌 Lab Technician (Richmond Hill)
🏢 Personalized Prescribing
📍 Richmond Hill