Maintenance Attendant

The Kenrick Hotel, a luxury boutique hotel in the heart of the Rocky Mountains of Banff, is seeking a dedicated, detail-oriented Maintenance Attendant to join our team.

This role supports the maintenance of our guest rooms, public spaces, hotel facilities, and employee housing properties, ensuring they remain safe, functional, and well maintained.

This is a full time position, averaging 40 hours per week, with a paid 30-minute lunch break. Occasional overtime and participation in a shared after-hours on-call rotation are required.

Key Responsibilities

Hotel & Employee Housing Maintenance

- Respond promptly to maintenance requests throughout the hotel and across our eight employee housing properties.

· Be willing and able to learn MEWS, the hotel’s reservation and operations system, to acknowledge, respond to, follow up on, and close maintenance tasks as required.

- Complete general maintenance and minor repairs, including plumbing, electrical, carpentry, painting, drywall, and furniture repairs, within your training and abilities.
- Inspect guest rooms, public areas, employee housing, and building systems to identify maintenance needs, safety hazards, and operational concerns.
- Carry out scheduled preventative maintenance on equipment, fixtures, and building systems.
- Repair or replace fixtures, lighting, hardware, locks, flooring, furniture, and other property assets as required.
- Assist with snow removal, landscaping, exterior upkeep, and seasonal grounds maintenance.
- Support room renovations, project work, and other property improvement initiatives.
- Keep workshops, storage areas, tools, and maintenance equipment clean, organized, and safe.
- Monitor maintenance supplies and report inventory needs.
- Complete work efficiently and courteously while minimizing disruption to guests and housing residents.

Pool & Hot Tub Maintenance

- Learn and strictly follow established procedures for pool and hot tub operation, water quality, cleaning, and maintenance.
- Complete daily water testing,



monitor chemical levels and temperatures, and maintain accurate records following training.
- Handle, store, and use pool chemicals according to training, safety requirements, and established procedures.
- Assist with pool and hot tub draining, refilling, and related maintenance as required.
- Promptly report unsafe conditions, equipment problems, or water readings outside acceptable limits, and follow required response procedures.

Safety & Team Support

- Follow company health and safety policies, secure work procedures, and WHMIS requirements.
- Safely operate tools, power equipment, ladders, and other maintenance equipment.
- Promptly report hazards, equipment failures, and building concerns to management.
- Maintain accurate records of completed work orders and preventative maintenance.
- Work closely with Housekeeping, Front Desk, the Housing Team, and other departments to prepare guest rooms, employee housing requirements, and address operational priorities.
- Demonstrate pride in workmanship and maintain a qualified, courteous, and guest-focused attitude.
- Wear the company uniform and name badge and maintain a clean, professional appearance.

Qualifications & Skills

- At least one year of general maintenance, building maintenance, or hotel maintenance experience.

· Must hold a valid driver’s licence in good standing and be legally permitted to drive in Alberta.

- Experience with basic plumbing, electrical, carpentry, painting, and general repairs is preferred.
- Willingness to learn pool and hot tub maintenance and consistently follow strict operating and chemical safety procedures.




- Strong troubleshooting and problem-solving abilities.
- Ability to prioritize tasks and work independently with minimal supervision.
- Good organizational, communication, and time-management skills.
- Reliable, punctual, and comfortable interacting professionally with guests, housing residents, and coworkers.
- Basic English speaking and comprehension skills are considered an asset.

Schedule & On-Call Requirements

- Availability to work weekends and holidays.
- Occasional overtime as operational needs require.
- Participation in an after-hours on-call rotation shared among all maintenance team members.
- Employees may be scheduled for up to three on-call evenings/nights per week and must be available to respond to maintenance issues and emergencies during their assigned on-call periods.

Physical Requirements

- Ability to stand and walk for extended periods.
- Ability to lift, carry, push, and pull up to 100 lbs.
- Comfortable climbing ladders, bending, kneeling, crouching, reaching overhead, and performing repetitive physical tasks.
- Ability to work indoors and outdoors in varying weather conditions.

Employment Details

- Job type: Full-time, permanent.
- Hours: Average of 40 hours per week, with a paid 30-minute lunch break. Occasional overtime and participation in a shared, on-call rotation for evening callouts required.
- Employee housing: May be available, subject to availability. Shared or private rooms cannot be guaranteed.
- Work eligibility: Applicants must be legally authorized to work in Canada and hold a valid work permit if required.
- Estimated Start Date: We are looking for candidates to start Mid to End of November, 2026.

Pay: $24.00-$26.00 per hour

Expected hours: 40.0 per week

Benefits:

- Dental care
- Extended health care
- Life insurance

Application question(s):

- Do you currently live in the Bow Valley, or are able to relocate?
- How soon would you be available to start?

Work Location: In person

📌 Maintenance Attendant (Banff)
🏢 The Kenrick Hotel
📍 Banff