We are seeking a highly organized and dependable Tow Administration to join our team. The ideal candidate is a strong multitasker who can efficiently manage administrative duties in a quick-paced towing and automotive environment. This position requires excellent communication skills, attention to detail, and the ability to prioritize multiple tasks while maintaining accuracy and professionalism.

Key Responsibilities

- Manage daily tow administration and dispatch-related paperwork.
- Process invoices, work orders, and towing documentation.
- Communicate with insurance companies, customers, body shops, and vendors.
- Answer incoming phone calls and emails in a professional manner.
- Track tow statuses and maintain accurate records.
- Schedule appointments and coordinate vehicle pickups and deliveries.
- Enter and update information in company software systems.
- Assist with billing, accounts receivable,



and administrative reporting.
- Support office operations and perform other administrative duties as assigned.

Qualifications

- Previous administrative or customer service experience preferred.
- Experience in the towing, automotive, transportation, or collision repair industry is an asset.
- Exceptional multitasking and time management skills.
- Strong organizational skills and attention to detail.
- Proficient with Microsoft Office (Outlook, Word, Excel).
- Ability to work independently and in a team environment.
- Excellent verbal and written communication skills.
- Professional, reliable, and customer-focused attitude.

Pay: $18.00-$20.00 per hour

Work Location: In person

📌 Office Administrator/Receptionist (Concord)
🏢 AURORA ROADSIDE
📍 Concord