Claims Service RepresentativeApply: Fully Remote: CAN
- ON GTA (Remote): CAN
- QC (Remote): CAN
- NS (Remote): CAN
- AB (Remote): CAN
- NB (Remote): Full time: Posted Yesterday: R36718At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.A Company that values diversity, community, and people? Working with our team, you will have the opportunity to benefit from their real-life work experience designing and implementing pricing models. You will have the opportunity to collaborate, build your network and gain on-the-job experience. About Allstate Insurance Company of CanadaAllstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Role Designation:RemoteBenefits to joining Allstate**
* Adaptable Work Arrangements.
* Employee discounts (15% on auto and property insurance, plus many other products and services).
* Good Office program (receive up to $400 back after purchasing office equipment).
* Comprehensive Retirement Savings Program with employer matched contributions.
* Annual Wellness allowance to support employees with improving health and wellbeing.
* Personal days.
* Working within the community and giving back.



The Claims Service Representative is responsible for obtaining first notice of loss reports for non-complex auto and property claims through an Express Claim Center. The individual handles customer questions on process, policies, and next steps, and updates claim information.

Key Responsibilities
* May schedule inspections, send out mitigation vendors or contractors to customer property or set up housing arrangements as needed
* Contacts or receives contact from customer or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
* Receives, screens, and routes incoming telephone calls and other electronic correspondence
* Takes first notice of loss claims, explains the basic claim process, and provides information of a general nature to customers
* Retrieves, prints and faxes, or mails supporting documentation to vendors or others as directed
* Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
* Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processingRequired Skills* At least 1 year of customer service experience
* Competency in oral and written communication, preferable multilingual. This role is looking for a candidate that is bilingual in English and French.
* Skilled in providing exceptional customer service
* Able to work under pressure and high volumes completing tasks efficiently#LI-MK1À Allstate,



de grandes choses se produisent lorsque les membres de notre personnel unissent leurs forces pour protéger les familles et leurs biens des incertitudes de la vie.

À propos
d'Allstate : Chef de file dans le domaine des assurances automobile et habitation, Allstate du Canada, compagnie d'assurance offre à ses clients des produits et services de prévention et de protection qui conviennent à toutes les étapes de la vie. Au service des Canadiens depuis 1953, l'entreprise met tout en œuvre pour que non seulement ses clients, mais aussi ses employés soient en bonnes mainsMD, comme en fait foi sa présence au palmarès des Employeurs de choix au Canada pendant neuf années de suite, notamment en favorisant une culture organisationnelle inclusive et accueillante. À Allstate, nous avons conscience que la qualité de nos produits découle directement du niveau de satisfaction du personnel à l'égard de l'entreprise. Des rabais d'employé (15 % sur les assurances automobile et habitation, ainsi que des rabais sur de nombreux autres produits et services);
* Le programme Bureau en bonnes mains (jusqu'à 400 $ sont octroyés pour se procurer de l'équipement de bureau nécessaire à domicile);
* Un régime d'épargne-retraite complet prévoyant des cotisations de contrepartie de l'employeur;
* Description de poste Le représentant ou la représentante de service de réclamation est responsable de recevoir les premiers avis de déclaration de sinistre d'assurance automobile et habitation peu complexes par un centre des réclamations express. Le ou la titulaire du poste répond aux questions des clients relatives aux processus, aux polices et aux marches à suivre, et met à jour les renseignements relatifs aux réclamations. Désignatio

📌 Claims Service Representative- Full-Time (Toronto)
🏢 Allstate
📍 Toronto