Manages and provides technical input to the day-to-day execution of delivery teams who are implementing technology solutions to address Metrolinx business needs. The Technical Solution Manager also validates Service Provider outputs and manages incremental releases to ensure business stakeholder outcomes are realized and works closely with the I⁢ Architecture team to ensure application solutions are aligned with the overall technical roadmap. KEY CONTRIBUTIONSFunctional/TechnicalLeadership/ManagementSupports the definition of the I⁢ team's yearly operating plan and performance objectives to monitor for quality and excellent delivery of services; Manages I⁢ teams towards successful technical delivery, release, governance and validation of outcomes for assigned I⁢ applications ; Delivers expertise, advice and direction to I⁢ team and Service Provider resources responsible for the delivery of related projects and services across the portfolio; Collaborate with Enterprise Architecture teams to supports the development of the I⁢ technology roadmap Application Validation/RoadmapsIn consultation with Enterprise Architectural, translates overall decision records into application level solutions to deliver business needs For I⁢'s most complex initiatives, confirms solution designs and tracks progress through development, resolving problems, managing changes, in collaboration with stakeholders and I⁢ team, and addresses business expectations in the event of development issues; Leverages technical expertise to validate that I⁢ solutions meet and/or exceed business expectations; E. from technical requirements to successful release)



and makes corrections as needed; Provides oversight to confirm alignment with technical design at key checkpoints during the delivery process and assumes the required responsibility for artifact development, attendance at governance mechanism and measurement of key metrics; Validates and confirms that the solution design, configuration / development artifacts and quality control results meet the expectations of I⁢ stakeholders and business users who use the product; Provides input into and maintains I⁢ and Vendor Performance KPIs Provides expert input to support maintenance and continuous improvement of I⁢'s Delivery Methodology; Risk ManagementProactively manages risks pertaining to product project delivery and release management for Metrolinx (e.
G. reduce the likelihood and impact of customer, transit and operational system risks and issues); Identifies, assesses and communicates technical delivery risks and contributes to product project delivery and release management and planning; Service Provider Relationship ManagementSupports managing the relationship with Service Providers, which includes reviewing the most complex Provider statements of work, proposals, and providing input to the I⁢ Commercial Office for Value for Money analysis and Service Provider performance reviews; Provides guidance and support to Service Provider teams and confirm they are equipped to deliver successfully, including pointing Service Providers to the appropriate standards, reference material,



and technical validation resources within I⁢ and business units; SaaS, public and private managed cloud solutions virtualization, network, storage, compute, hybrid,); Integrates andenables product application monitoring, automation and orchestration in solutions; Collaborates with I⁢ teams and stakeholders to perform system capacity, performance, availability and health management to meet business needs; Customer/StakeholderCollaborates with stakeholders across I⁢ to support the successful planning and delivery of products projects and confirm product outcomes final solution meet I⁢ standards and policies; Liaises with all stakeholders and I⁢ teams to confirm product technical designs, track progress through development, resolve problems, manage changes and address business expectations in the event of development issues; Provides inputto and identifies dependencies in the technology roadmaps and provides oversight to product solution development through execution of business requirements and makes corrections as needed; Collaborates with I⁢ Service Providers and internal delivery teams to develop and implement effective knowledge capture and sharing processes, models and ideas. This includes developing knowledge repositories to capture and share I⁢ product portfolio information and product lifecycle management artifact templates / standards; Supports relationship management of Service Providers delivering services and products to Metrolinx I⁢ as required; Operational ExcellenceKeeps current, advises the Senior Manager, I⁢ Product Operations regarding the direction of emerging tools and products that would improve the technology maturity of th

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