Weekly Work Hours

40

Compensation Range

Administrator Range E08

Salary Minimum

$116,483.00 Annually

FLSA

United States of America (Exempt)

Work Location

- All positions are considered in office roles.
- After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
- Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type

Administrator

Reporting to the Assistant Vice Chancellor of Student Success, this position will initially provide leadership for Success Coaching services supporting Non-Credit Continuing Education and Virtual Success Coaching, as well as other student success initiatives that advance Dallas College’s Success Coaching engagement model. The Dean will help strengthen and scale coaching practices, develop effective operating processes, support cross-functional collaboration, and contribute to the implementation of a pathway-aligned student success model across the College.

As Dallas College continues to develop its pathway aligned model, the position’s scope of responsibility is expected to evolve. Over time, the Dean will transition from primary oversight of Non-Credit Continuing Education and Virtual Success Coaching to leading Success Coaching efforts aligned with one or more Schools and their associated pathways, with the specific scope of responsibility determined as the model develops.

Position Summary

Dallas College is seeking an experienced,



dynamic leader with a proven track record of implementing high-impact success coaching and/or case management to improve the quality of the student experience, and increase student retention, persistence, credential completion, employment, and/or transfer.

The Dean, Success Coaching leads a large team of Success Coaches who serve a central Student Success role, providing extensive, on-going case management for students throughout the full student lifecycle from enrollment to completion. Leadership of this team of Success Coaches includes leveraging a dynamic variety of internal and external resources and partnerships to support the success of more than 80,000 students across Dallas County and the DFW Metroplex.

The Dean, Success Coaching:

- Oversees a team of Success Coaches, a central Student Success role, responsible for concierge-styled student case management that provides high-impact engagement, and continuous monitoring, tracking, and support from enrollment to credential completion and career placement. Success Coaches are the consistent single point of contact, responsible for helping students to navigate their higher education journey toward a career.
- Manages Associate Deans of Success Coaching—leaders of Success Coach teams serving traditional, dual credit/early college/P-Tech, continuing education, and a variety of other specialized student populations.
- Manages Senior Manager,



Professional Development and co-facilitates ongoing professional development for Success Coaches to ensure implementation of coaching, advising, and student success strategies steeped in current research and promising practices.
- Collaborates with a broad career-connected network of internal and external partners to leverage resources and supports that eliminate barriers and promote student persistence, success, and completion.
- Leverages emerging technology to streamline student communication, tracking, and service efficiencies.
- Performs other duties as assigned.

Required Knowledge, Skills & Abilities

- Experience leading or managing major change initiatives.
- Ability to identify and address opportunities and challenges that arise as a result of Dallas College’s current transition.
- Demonstrated ability to apply excellent knowledge of contemporary research which underpins high impact coaching, advising, and student success strategies.
- Demonstrated depth of knowledge and experience in relation to academic advising, coaching, Guided Pathways, and career services.
- Demonstrated strong supervision, management, and development experience that promotes high expectations for employee accountability and quality customer service.
- Demonstrated experience leading, tracking, and monitoring employee performance in a remote work environment.
- Proficient in the use of quantitative and qualitative data to improve the student experience and increase student success outcomes (persistence, completion, transfer, and employment).
- Familiar with relevant national policies, practices and legislation that relates to pathway development and

📌 Dean, Success Coaching (Kenora, Unorganized)
🏢 Dallas College
📍 Kenora, Unorganized