Community Programs Supervisor
Position: Full-Time, 1.0 FTE
Term: 1 year maternity leave, with strong likelihood of extension to support organizational growth
Reports To: Operations Manager
Compensation: $31.87 – 37.36
Weekly Schedule: 35 hour work week with some evening work required
Position Summary
The Community Programs Supervisor provides leadership, oversight and coordination of BGC Leduc's community-based programming, with primary responsibility for the delivery and accountability of the organization's Family Resource Network (FRN) grant and its associated programs, services and deliverables.
Working closely with the Operations Manager, this position provides direct supervision, guidance and support to community program staff, ensuring programming is responsive to community needs, aligned with funding requirements, and reflective of BGC's mission and values.
In addition to providing organizational and operational oversight, the Community Programs Supervisor plays an active role in the development, coordination and facilitation of universal and targeted programming for teens and young adults. This includes maintaining a regular presence in programming, building meaningful relationships with young people, and ensuring consistent program delivery through effective staff scheduling, delegation and coordination.
The position also supports BGC Leduc's broader community engagement through seasonal events, community initiatives, partnerships and opportunities that strengthen the organization's connection to the communities it serves.
Key Responsibilities
Portfolio 1: Grant Leadership, Staff Supervision & Community Initiatives (40%)
FRN Grant Oversight & Accountability
- Provide overall coordination and oversight of BGC Leduc's Family Resource Network grant, ensuring approved programming, activities and deliverables are implemented in accordance with funding agreements and provincial expectations.
- Monitor grant deliverables, program outputs, outcomes, timelines and budgets, identifying opportunities, gaps or concerns and developing strategies to address them.
- Maintain oversight of required grant reporting, documentation, data collection and outcome measurement.
- Ensure the team understands grant expectations, program objectives and their individual responsibilities in meeting organizational and funding commitments.
- Work collaboratively with the Operations Manager to communicate progress, identify emerging needs and support the ongoing development of FRN services.
Staff Supervision & Development
- Provide direct supervision, leadership, coaching and mentorship to assigned staff, including Individual Support Navigators, Infant & Child Community Programs staff and Casual Programmers.
- Establish clear expectations and support staff in meeting individual responsibilities, program objectives and organizational standards.
- Facilitate regular team meetings, staff check-ins and opportunities for collaboration and professional development.
- Support staff with program planning, problem-solving, case consultation and navigating complex family or community needs, as appropriate to their roles.
- Coordinate staffing schedules, program coverage, workloads and operational priorities to ensure consistent and effective service delivery.
- Participate in recruitment, onboarding,
performance management and staff development in collaboration with the Operations Manager.
Community Initiatives & Organizational Engagement
- Coordinate and support BGC Leduc's seasonal events, community initiatives and organizational programming opportunities.
- Develop and maintain relationships with community organizations, schools, service providers and other stakeholders.
- Identify opportunities for collaboration, community engagement and expanded access to BGC programming.
- Support the planning and implementation of community-facing initiatives that strengthen BGC Leduc's visibility, relationships and impact.
Portfolio 2: Teen & Young Adult Community Programming (60%)
Program Development & Coordination
- Develop, coordinate and facilitate accessible, engaging and relationship-based universal programming for teens and young adults.
- Plan and implement targeted programming that responds to the individual and collective needs of young people, with an emphasis on skill development, personal growth, resilience and meaningful connection.
- Develop programming opportunities that reflect youth interests, community needs and BGC's commitment to youth leadership and engagement.
- Incorporate opportunities for recreation, life skills, leadership development, social connection, mentorship and positive youth development.
- Seek opportunities to engage young people in program planning, decision-making and leadership.
Direct Program Facilitation & Youth Engagement
- Maintain a regular, active presence in teen and young adult programming, with an expectation of direct program facilitation approximately 3–4 times per week.
- Build positive, supportive and consistent relationships with young people, fostering an environment of belonging, respect, encouragement and inclusion.
- Facilitate activities and experiences that promote personal development, confidence, social-emotional skills and positive relationships.
- Identify emerging needs, barriers to participation and opportunities for additional support, connecting young people with appropriate BGC or community resources when needed.
- Model positive interactions, appropriate boundaries and trauma-informed, youth-centred approaches to program delivery.
Staff Scheduling & Program Coverage
- Coordinate and schedule Casual Programmers and other assigned staff to support consistent delivery of teen and young adult programming.
- Delegate program facilitation and responsibilities when unable to provide direct coverage.
- Ensure staff have appropriate program plans, resources, expectations and information to facilitate successful programming.
- Monitor program attendance, engagement and outcomes, making adjustments to programming and staffing as needed.
- Balance direct program facilitation with supervisory, administrative and coordination responsibilities.
Organizational & Team Responsibilities
- Demonstrate and uphold BGC Leduc's organizational values, policies, procedures and commitment to child and youth safety.
- Maintain professional boundaries and confidentiality when working with children, youth, families, staff and community partners.
- Work collaboratively across BGC Leduc's program areas to support organizational priorities and effective service delivery.
- Participate in organizational meetings, training, professional development and planning activities.
- Complete other related duties as assigned by the Operations Manager.
Qualifications, Education & Experience
- Diploma or degree in Child and Youth Care, Social Work, Education, Humanities or a related field.
- Previous supervisory, leadership or team coordination experience is considered an asset. Experience supporting, mentoring or guiding others is valued.
- Experience working with children, youth, young adults, families or community-based programs.
- An interest in prevention-focused programming, social services, family support and community development.
- Strong understanding of positive youth development, relationship-based practice and the importance of early intervention.
- Excellent communication and interpersonal skills, with the ability to build positive relationships with staff, young people, families and community partners.
- Strong organizational and time-management skills, with the ability to balance competing priorities, manage multiple projects and meet important deadlines.
- Comfortable taking initiative, solving problems and working both independently and collaboratively.
- Proficient in administrative tasks, documentation, program reporting and the use of common workplace technology.
The Right Fit
You're someone who enjoys a positive balance of leadership and hands-on programming. You like supporting a team, bringing people together, keeping projects organized and seeing things through to completion. You appreciate a good deadline, can manage multiple moving pieces without losing sight of the details, and aren't afraid to roll up your sleeves and jump into programming.
You're passionate about prevention, community connection and creating opportunities for children, youth and families to thrive. You understand that meaningful community work happens through relationships, and you're excited by the opportunity to lead a team while remaining actively connected to the young people and programs at the heart of BGC Leduc.
Why You'll Love Working at BGC Leduc
· Meaningful, community-focused work.
· A balance of leadership, creativity and hands-on programming.
· Opportunities to grow professionally and develop leadership skills.
· A supportive, upbeat and relationship-driven team.
· The opportunity to shape programs and initiatives in a growing organization for the Leduc Region.
· 15 days of paid annual vacation, accrued throughout the year, following successful completion of probation.
· Employer RRSP contributions of up to 7%, following successful completion of probation.
· Performance-based annual bonus eligibility of up to 9%, following one year of employment.
· 10 days paid sick time, accrued throughout the year.
Submit resume and cover letter to our Executive Director,
[email protected]
Pay: $31.87-$37.36 per hour
Expected hours: 35.0 per week
Benefits:
- Casual dress
- Company events
- Dental care
- Flexible schedule
- On-site childcare
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Work from home
Work Location: In person
📌 Community Programs Supervisor (Leduc)
🏢 Boys and Girls Club of Leduc
📍 Leduc