Job Summary

We are seeking a professional, personable, and results-driven Sales & Front Desk Representative to join HT Perfect Group. This role combines sales, client relationship development, and front desk administration, supporting the services offered across our group.

You will serve as the first point of contact for prospective and existing clients, identify their needs, introduce relevant services, and coordinate with the appropriate departments. The ideal candidate communicates confidently in Mandarin and English and balances proactive sales follow-up with attentive client service.

Responsibilities

- Welcome clients and visitors and maintain a professional, organized reception area.
- Respond promptly to inquiries by phone, email, messaging platforms, and in person.
- Understand client needs, introduce relevant services across the group, and direct inquiries to the appropriate departments.
- Follow up with prospective clients, arrange consultations, and convert qualified inquiries into appointments and sales.
- Explain approved service information, pricing, and engagement procedures, referring technical questions to qualified team members.
- Build and maintain client relationships and identify opportunities to introduce additional services.
- Work toward agreed sales targets and maintain accurate records of leads, follow-ups, and client communications.
- Schedule appointments, coordinate calendars, and support smooth client onboarding.
- Assist with data entry, document collection, filing,



and daily front desk administration.
- Coordinate with internal teams to ensure timely responses and a consistent client experience.
- Handle client and company information with discretion and confidentiality.

Requirements

- Native-level proficiency in Mandarin and English, with excellent verbal and written communication skills.
- Cantonese proficiency is an asset.
- Previous experience in sales, customer service, reception, or a similar client-facing role is preferred.
- Experience in a professional services environment is an asset.
- Strong interpersonal skills and confidence introducing services, addressing client questions, and closing sales.
- A proactive, results-oriented approach with consistent follow-through.
- Excellent organizational skills, attention to detail, and the ability to manage multiple priorities.
- Ability to learn about services across different business areas and coordinate effectively with multiple departments.
- Proficiency with Microsoft Office, email, and client management systems.
- Professionalism, reliability, and a strong commitment to client confidentiality.
- Availability to work full time.

Pay: From $17.95 per hour

Expected hours: 40.0 per week

Benefits:

- Company events
- Extended health care

Experience:

- Sales: 2 years (required)
- office admin: 2 years (preferred)
- Front desk: 1 year (preferred)

Language:

- English (required)
- Mandarin (required)
- Cantonese (preferred)

Work Location: In person

📌 Sales & Front Desk Representative (Scarborough)
🏢 HT Perfect Group
📍 Scarborough