GHOST BY MEDIUM RARE

Position: Cashier / Customer Service Associate – Restaurant Team Member

Job Type: Full-Time / Part-Time
Work Environment: Fast-Paced Quick-Service Restaurant

Job Overview

GHOST BY MEDIUM RARE is looking for enthusiastic, dependable, and customer-focused individuals to join our restaurant team.

While this position includes cashiering and customer service responsibilities, it is a multi-functional role that requires employees to work across both Front of House (FOH) and Back of House (BOH) operations.

Our team members are expected to be versatile, adaptable, and willing to participate in all aspects of restaurant operations, including customer service, order taking, food preparation, cooking, grilling, order assembly, cleaning, and kitchen support.

We believe in a team-oriented work environment where every employee contributes to delivering high-quality food, efficient service, and an exceptional customer experience.

Key ResponsibilitiesCustomer Service & Front of House (FOH)

- Welcome customers and provide friendly, professional, and efficient service.
- Accurately take customer orders and process transactions using the Point of Sale (POS) system.
- Handle cash, debit, credit, and other payment methods responsibly.
- Answer questions about menu items, ingredients, promotions, and available options.
- Recommend menu items, combos, upgrades, and add-ons to enhance customer satisfaction and increase sales.
- Ensure customer orders are accurate, properly packaged, and delivered in a timely manner.
- Handle customer concerns and special requests professionally.
- Maintain cleanliness and organization of the cashier counter, service stations, and customer-facing areas.

Kitchen Operations & Back of House (BOH)

- Prepare ingredients, including washing, cutting, portioning, marinating, and organizing food items according to restaurant standards.
- Operate commercial kitchen equipment, including grills, fryers, and other cooking appliances, safely following appropriate training.
- Cook and prepare menu items according to established recipes, portion sizes, cooking procedures, and quality standards.
- Assemble, package,



and present orders accurately while maintaining consistency and food quality.
- Monitor food temperatures, cooking times, and safe food handling procedures.
- Assist with daily food preparation, ingredient stocking, storage, and inventory rotation.
- Follow food safety, hygiene, sanitation, and cross-contamination prevention standards.
- Maintain clean and organized preparation stations, cooking areas, and kitchen equipment.
- Perform dishwashing, equipment cleaning, garbage disposal, and other kitchen maintenance tasks.

General Restaurant Operations

- Complete opening, closing, and shift-change duties as assigned.
- Restock ingredients, packaging materials, condiments, and operational supplies.
- Maintain cleanliness and organization throughout FOH and BOH areas.
- Follow restaurant policies, operational procedures, and workplace health and safety requirements.
- Assist team members across different stations during busy periods.
- Move between cashiering, food preparation, cooking, grilling, order assembly, and cleaning duties based on operational requirements.
- Complete other restaurant-related duties as assigned by supervisors or management.

Qualifications & Requirements

- Previous experience in quick food, quick-service restaurants, food service, cashiering, or customer service is preferred but not required.
- Strong verbal communication and interpersonal skills.
- Friendly, professional, and customer-oriented attitude.
- Ability to work efficiently in a fast-paced environment while maintaining accuracy and quality.
- Willingness to be cross-trained and actively participate in both FOH and BOH operations.
- Comfortable learning to operate commercial kitchen equipment, including grills and fryers, with proper training.




- Basic math skills and attention to detail when processing payments.
- Ability to multitask, prioritize responsibilities, and follow instructions.
- Strong teamwork, reliability, punctuality, and work ethic.
- Ability to stand for extended periods and perform physical tasks associated with restaurant operations.
- Commitment to maintaining high standards of food safety, cleanliness, and personal hygiene.
- Flexible availability, including evenings, weekends, and holidays.
- Food safety certification is considered an asset.

Important Position Expectations

This is not an exclusively cashier or customer service position.

All employees hired for this role must be willing to work in multiple areas of the restaurant, including:

- Cashiering and customer service
- Food preparation and ingredient handling
- Cooking, grilling, and kitchen equipment operation
- Food assembly and packaging
- Cleaning, sanitation, and dishwashing
- Opening, closing, and general restaurant operations

Team members will be cross-trained and may be assigned to different stations throughout their shifts based on business needs, training, and applicable workplace safety requirements.

Flexibility, teamwork, and willingness to perform both FOH and BOH responsibilities are essential requirements of this position.

What We're Looking For

At GHOST BY MEDIUM RARE, we value individuals who take pride in their work, demonstrate initiative, and contribute positively to the team.

Our ideal candidate is dependable, hardworking, adaptable, and understands that successful restaurant operations require everyone to work together.

We are looking for people who are eager to learn, comfortable taking on different responsibilities, and committed to delivering excellent food and customer service.

Join Our Team

If you enjoy working in a dynamic restaurant environment, have a positive attitude, and are willing to contribute to all areas of restaurant operations, we would love to hear from you.

Apply today and become part of the GHOST BY MEDIUM RARE team!

Pay: $15.00 per hour

Work Location: In person

📌 Cashier/Customer Service (Edmonton)
🏢 Cuts by medium rare
📍 Edmonton