Job Title: Regional Administrative Assistant
Location: Central Upper Island and Comox Valley
Reports To: Director of Operations

About Us

At Integra Support Services, we support adults with developmental disabilities, including individuals with complex needs and dual diagnoses, to live meaningful and fulfilling lives through person-centered care. We are proud to partner with Community Living British Columbia (CLBC), a provincial Crown corporation that funds and oversees services for adults with developmental disabilities, ensuring high standards of care and accountability.

About the Role

The Regional Administrative Assistant is responsible for providing administrative and operational support to the Director of Operations and program sites throughout the Central Upper Island (CUI) region and Comox Valley. This role is essential to the efficient day-to-day functioning of regional operations and requires an experienced professional who can manage a broad range of administrative responsibilities with accuracy, discretion, and professionalism.

The Regional Administrative Assistant supports managers and program sites by coordinating administrative processes, maintaining accurate records and documentation, ensuring compliance with organizational requirements, and assisting with routine operational and administrative tasks. The successful candidate will proactively identify and address administrative needs, manage competing priorities, and work independently with minimal supervision.

This position requires strong interpersonal and organizational skills, as well as the ability to effectively interact with employees and stakeholders at all levels of the organization. The incumbent must be adaptable, resourceful, and able to perform effectively in a fast-paced setting while maintaining a high degree of professionalism and confidentiality.

Scope of Responsibilities:





The Regional Administrative Assistant will travel between designated program sites, the Duncan office, the Victoria office, Comox Valley, and as required. Through consistent support and collaboration, this role helps ensure standardized administrative practices, the timely completion of documentation, and effective communication across the region. Confidentiality, sound judgment, and attention to detail are essential to success in this position. The Regional Administrative Assistant will embody the Essence of Life, support the Culture of Integra, and uphold the Mission, Vision, and Goals of the organization.

What You’ll Do

- Provide administrative and operational support to the Director of Operations.
- Coordinate, prepare, maintain, and distribute correspondence, reports, forms and other documentation.
- Monitor deadlines and follow up with managers to ensure timely completion of requirements.
- Coordinate training sessions, meeting room bookings, attendance records and participant communications.
- Answer telephones, edit and prepare outgoing correspondence.
- Travel between program sites to deliver materials and assist with operational activities.
- Maintain accurate tracking systems and organizational records while ensuring confidentiality.
- Support regional operations through office coordination, supply management and other duties as assigned.

About You

Qualifications

- Grade 12 education
- Minimum 2 years of experience in office administration
- Criminal Record Check
- Class 5 Drivers Licence and reliable vehicle is required

Skills & Abilities





- Solid knowledge of MS office, including Word, Excel, Outlook
- Critical thinking and problem analysis skills
- Strong data entry, document management, scheduling and organizational skills.
- Ability to deal with multiple tasks and priorities
- Ability to communicate verbally and in writing
- Ability to act with discretion and maintain confidentiality

Working Conditions & Travel Requirements

- This position is based out of Integra’s Duncan office.
- Regular travel is required between program sites and offices located throughout Victoria, the Central Upper Island, and the Comox Valley
- The successful candidate must have a valid Class 5 Driver's Licence and access to a reliable vehicle to fulfill travel requirements.

Schedule: Monday to Friday, 9am to 4pm

Why Join Us

We’re committed to supporting our team both professionally and personally. When you join us, you can expect:

- Comprehensive Benefits Package – Enjoy extended health and dental coverage to support your well-being.
- Company Pension Plan – Plan for your future with our competitive retirement pension program.
- Engaging Work Environment – Participate in company events that foster connection, collaboration, and team spirit.

HOW TO APPLY

Please submit an application with your cover letter and a resume. Only those being considered for an interview will be contacted. Thank you for your interest in Integra Support Services and we look forward to hearing from you!

Integra is committed to upholding the values of diversity, equality and inclusion. We are committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our stakeholders. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. Multilingual skills and multicultural competence are assets.

📌 Regional Administrative Assistant (Duncan & Comox Valley)
🏢 Integra Support Services
📍 Duncan