Barista/Customer Service (North Vancouver)

Barista/Customer Service (North Vancouver)

07 Nov
|
Tipo food
|
North Vancouver

07 Nov

Tipo food

North Vancouver

TIPO Foods is looking for an experienced and dependable Barista / Front of House Lead to join our team.

We are a café offering specialty coffee, sandwiches, fresh food, pastries, and takeaway items. We are looking for someone with at least 3 years of hands-on experience in a café, restaurant, or hospitality environment.

The ideal candidate is professional, organized, energetic, and able to take responsibility for daily front-of-house operations. We need someone who can work independently, support other team members, and maintain high standards of customer service, food quality, and cleanliness.

This is an active, hands-on role. The successful candidate must be comfortable making coffee, serving customers, preparing food, opening the café, and helping coordinate the team.

Key Responsibilities

Customer Service and Coffee

- Prepare espresso-based drinks and other beverages to a consistent standard.
- Operate espresso machines and grinders confidently.
- Provide friendly, efficient, and professional customer service.
- Operate POS systems and process cash, debit, and credit transactions.
- Manage customer orders and takeaway service.

Front-of-House Operations

- Take responsibility for opening and preparing the café for daily service.
- Ensure coffee stations, food displays, and service areas are ready before opening.
- Organize and coordinate front-of-house duties during shifts.
- Support, train, and guide other team members.
- Manage opening and closing procedures.
- Maintain attractive, fully stocked food and retail displays.
- Monitor inventory,



check stock levels, receive deliveries, and assist with ordering.
- Maintain cleanliness and organization throughout the café.

Food Preparation and Kitchen Support

- Prepare and assemble sandwiches according to TIPO standards.
- Warm and serve prepared food items.
- Assist with light food preparation, packaging, and takeaway orders.
- Follow food safety and hygiene procedures.
- Work closely with kitchen staff to ensure smooth daily operations.

Leadership and Problem Solving

- Take initiative and identify operational issues.
- Handle busy periods calmly and efficiently.
- Ensure daily tasks are completed properly and on time.
- Help maintain accountability and teamwork among staff.

Qualifications and Requirements

- Minimum 3 years of previous experience in a café, restaurant, or hospitality business.
- Previous hands-on barista experience is required.
- Previous experience opening and operating a café or restaurant is strongly preferred.
- Experience training or supervising employees is an asset.
- Knowledge of espresso machines, grinders, and coffee preparation.
- Experience with POS systems and cash handling.
- Knowledge of inventory control and stock management.
- Basic food preparation and sandwich-making experience.
- Strong organizational and communication skills.
- Ability to multitask and work efficiently under pressure.
- Reliable, punctual, and qualified.
- Ability to work independently and take responsibility.

Pay: $18.25-$22.00 per hour

Work Location: In person

📌 Barista/Customer Service (North Vancouver)
🏢 Tipo food
📍 North Vancouver

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