The BridgGroup of Companies (TBGOC) has been in business for over 24 years and provides exceptional consumer services in the Financial and Real Estate world.

Our mission is to change lives one client at a time and to be the home of all your financial needs!

We aim to foster a culture of caring and accountability. Caring for our clients and employees in a team working environment. As a company we focus on working on diversified services that allow each client to reach their financial goals. But we also aim to ensure that our team experiences personal growth in their careers by offering ongoing training and development opportunities.

The Receptionist & Assistant to Head of Talent will be the first point of contact for all clients, guests, and visitors entering The BridgGroup of Companies. This individual will help maintain a professional front office environment while ensuring smooth daily operations. The Receptionist will support staff across departments, manage incoming communications, oversee office supply coordination, and assist with internal events. The ideal candidate will be organized, approachable, and able to manage multiple responsibilities with discretion and attention to detail.

Position: Receptionist & Assistant to Head of Talent

Salary: $45,000 to $65,000 + Annual Performance Bonus

Expected Start Date: As soon as possible

Benefits:

- 10 Days Paid Vacation
- 3 Paid Sick Days
- Annual Performance Bonus
- Group Benefits (Medical, Dental, Vision)
- Ongoing Professional Development
- Complimentary Beverages

Major Responsibilities

Mission Statement/ Continued Lifetime Value Experience: must embrace and contribute to our philosophy in changing lives.

- Foster our core values with red carpet, white glove service.
- Assist all B2C’s, B2E’s, B2Ps and B2Bs.
- Uphold our 4-hour guaranteed response time.
- Support our #changinglives mindset by adapting to our CLVE Philosophy via Telephone, Email, Virtual & Face to Face interactions to ensure targets are met

Company Compliance:

- Complete daily compliance checklists during planning times.
- Promote and participate in company corporate culture philosophy-Teamwork, Team Participation, Corporate Events, Lead By Example Approach, High Performing and adherence to our Employee Code of Conduct - Attitude, Assertiveness, Accountability (Triple AAA) & Provent Productivity Method - CLVE, Compliance, Deadlines (CCD)
- Increase client/employee retention.
- Foster and follow daily process & policies
- Meet deadlines for tasks and projects.

Position Responsibilities and Duties

Front desk and guest management: Responsible for creating a professional and welcoming front office environment.

- Greet guests, clients, and vendors upon arrival and notify appropriate team members
- Answer incoming phone calls and emails, direct inquiries to the correct department.
- Monitor voicemail and ensure accurate and timely message delivery.

Administrative support: Provide assistance to team members by completing general office administration tasks.

- Compile, copy, scan, fax, and file documents as needed.




- Assist in data entry and record maintenance.
- Support the creation of presentations and preparation for meetings.

Office organization and upkeep: Maintain cleanliness and organization of shared office spaces and supplies.

- Perform daily walkthroughs of the office to ensure tidiness and restocking.
- Organize and maintain supply rooms, kitchen, and reception area.
- Assist in managing office cleanliness in coordination with cleaning staff.

Operational errands and supply management: Manage logistics and ensure smooth operation of day-to-day errands and supply orders.

- Order and track office supplies, groceries, and staff lunches.
- Coordinate weekly mail runs, courier deliveries, and bank deposits.
- Process credit card expense reports and reconcile receipts.

Event and Milestone support: Assist with planning and coordinating staff celebrations and in-office events.

- Support internal event setup with the marketing team.
- Decorate the office for seasonal events, monthly birthdays, and company milestones.
- Assist with company-hosted events and holiday functions.

Backup support for other roles: Provide cross-functional assistance to ensure coverage during staff absences.

- Serve as a backup to the full-time receptionist during evenings or weekends.
- Assist the Personal Assistant or Executive Support team when required.
- Help troubleshoot minor IT issues (keyboards, headsets, Outlook, etc.)

Assistant to Head of Talent for daily support: Provide administrative support to ensure smooth daily operations

- Coordinate meetings, internal and external appointments, and executive events.
- Monitor scheduling changes and adjust the calendar to reflect shifting priorities.
- Assist with meal preparation, personal errands such as gas, dry cleaners, appointments, etc.
- Screen and prioritize emails, calls, and messages.
- Draft and proofread written correspondence, memos, and reports.
- Prepare agendas, briefing notes, and meeting materials.
- Take meeting minutes and track follow-up actions.
- Coordinate with departments to gather relevant documents or data.
- Manage digital and paper-based filing systems for executive documents.
- Process expense reports and manage confidential paperwork.
- Maintain contact lists, key files, and organizational tools.

Qualifications and Requirements:

- Minimum 2 years of experience in an administrative or receptionist role in a co-operate busy sales environment
- High school diploma required; post-secondary education considered an asset.
- Strong communication skills and professional phone/email etiquette.
- Excellent organization and time management skills.
- Comfortable working in a quick-paced,



team-oriented environment.
- High attention to detail, discretion, and professionalism.
- · Goal-Driven Focus: Their desire to hit targets and/or completed tasks/ assignment/ projects that outweighs any temporary hesitation or fear of social awkwardness
- · Assertive Communication: They initiate conversations effortlessly and clearly articulate value propositions without sounding aggressive or pushy.
- · Resilience to Rejection: They do not take "no" personally. Instead, they view objections as natural steps in the workplace to learn and perform better
- · High Empathy: They are socially bold but highly perceptive, allowing them to read body language, actively listen, and adapt their pitch to the needs of team members or clients
- · Natural Curiosity: They ask deep, probing questions to uncover pain points because they genuinely enjoy learning about people and solving problems.
- Unwavering Confidence: They project authority and belief in their service/product, which instantly builds trust and credibility with prospects and team.
- Effective communication involves conveying your message clearly, concisely and accurately with an advanced level of the English Language
- Technical Proficiency, must type a min of 50 words/minute and advanced in excel with MS Word, MS PowerPoint and MS Excel, Outlook, Google Chrome, etc.
- Resides in close proximity to the office in Vaughan (preferred).
- Must own a vehicle and have full access at all times
- Mandatory attendance at all events.

Assets:

- Experience in the real estate, financial, or legal sectors is considered an asset.
- Knowledge of CRM systems and office software tools is an asset.
- Customer service or hospitality background preferred.
- Event coordination or administrative project experience is a bonus.

Work Schedule and Conditions:

- Monday, Wednesday, Friday and Saturday Shift: 8:30am to 5:00pm
- Tuesday and Thursday Shift: 12:30pm to 9pm
- Wednesdays off in lieu for Saturdays: 8:30am to 5:30pm
- Must be flexible and available to swap evenings with day shifts
- Must be flexible to swap Saturdays with Wednesdays or Fridays if no weekend shift required
- Must be available to support events and act as backup when other administrative staff are away.
- Must be comfortable handling in-office errands and assisting with physical organization or light cleaning tasks.
- Must attend mandatory company events and meetings as scheduled.
- Must be able to meet deadlines and achieve quotas as set by management.

The BridgGroup of Companies is an equal opportunity employer, and we strive to provide a culturally diverse workforce. We will not discriminate based on race, creed, color, national origin, age, sex, religion, marital status, sexual orientation, or disability. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Pay: $45,000.00-$65,000.00 per year

Benefits:

- Dental care
- Extended health care
- On-site parking
- Vision care

Work Location: In person

📌 Receptionist & Assistant to Head of Talent (Woodbridge)
🏢 The Bridg Group of Companies
📍 Woodbridge